For a list of all areas we currently take cases in please go to the “What We Do” section of our website.
DRI does not have an income limit, citizenship or a language requirement to qualify for help.
Financial Center
666 Walnut St., Suite 1440
Des Moines, IA 50309
Intake Line phone number:
Phone: 515-278-2502
Toll Free: 800-779-2502
Relay: 711
Fax: 515-278-0539
Live Intake phone hours:
9am -2pm Monday, Wednesday, and Friday
In-Person New Intake hours:
9:30-11:30, 12:30-2 Monday, Wednesday, and Friday
Please note that we will try our best to answer your call live. However, there will be times when that will not be possible, as we may be in another call or in a meeting. If we do not answer your phone call, please leave a voice message with two separate options of good times and dates for us to call you back. We will call you within two business days. Otherwise, feel free to email us directly or submit an online submission form by clicking the “Contact Us” button
