The Lead Intake Specialist is an integral part of the intake team. This position leads DRI’s intake process, serving as the main initial point of contact with Iowa’s Disability Community. The Lead Intake Specialist is responsible for handling initial requests for assistance received by DRI and works with the Intake Team to process all requests, including conducting initial screening for eligibility, providing information and referrals and self-advocacy assistance when appropriate, and opening cases when approved. The Lead Intake Specialist also maintains a referral and resource bank for the agency. The Lead Intake Specialist shares responsibility with other legal and advocacy staff for providing information, self-advocacy assistance, technical assistance, outreach and training.
He/she will work under the direct supervision of the Investigations and Intake Coordinator.
